Rare Carat reviews
What our users are saying
More than 7,738 five-star
reviews from real users
Latest reviews from users like you
I did pretty good with this company. The rings are very nice. I think you or anyone else should make your own choice. You might do better but you can do worse. I am very critical of most things that cost me money. You can trust this review. They have treated me with respect.
I had an order with Rare Carat for a ring, but unfortunately, I ordered the wrong one. The proposal was for Sunday, but the date was already very close. I placed the order, and they handled it, but I realized I had chosen the wrong stone. They paused the order, and the original stone wasn’t available. Thankfully, they found a similar stone, kept me updated, and communicated throughout. The delivery time I needed was by Sunday, but on Friday at 5 p.m., they shipped it. I received it on Saturday at 9 a.m., and my proposal was the next day, on Sunday. I was really impressed by their warmth, effort, and execution—they went above and beyond, and I was able to propose right on time! Shane Gia helped me !


I Am WAY MORE than satisfies with my ring!!!!! My fiancé proposed with a small band so that I could choose the ring I wanted. It was a very easy process, Great selection and I was able to build the ring exactly how I wanted it. Delivery was faster than expected and the ring is Beautiful!! It came in a nice ring box with all of the necessary paperwork of appraisal needed for insurance purposes. (This is a 1.08ct Round Cut E VVS2 Diamond set in a 14ct Yellow Gold Ramona 8 pronged Solitaire).


All I can say is WOW! That is what I wanted and it was what I got. Great experience throughout. Good price, great tracking system and quality product. Loved engagement ring so much, just ordered matching band. This was for 10 yr anniversary so made celebrating even more special.

The ring came out perfectly and the price was amazing. I highly recommend Rare Carat. Their customer service was fantastic. We had to split cost between a wire and cards. They were so accommodating. The CEO chimed in and provided amazing inputs. The team was a pleasure and I look forward to getting the band through them along with our engagement ring.
“$2.5m diamond sets
online record - buyer
says he got a bargain”

I had an amazing experience with Rare Carat, and this review is especially for Shane! After sharing some concerns about a few details of my ring design, Shane stepped in and completely elevated the experience. She took the time to listen, walked me through thoughtful options, and gave clear guidance on next steps—which I especially appreciated since this isn’t my area of expertise. From there, I was able to ship my ring to them, and Shane kept me informed every step of the way with consistent updates and transparency. That level of communication and care made all the difference. I got my ring back within the expected timeline and I absolutely love it and so glad I did this. This is what exceptional customer service looks like, and it reflects so positively on the brand. I highly recommend them—especially if you have the chance to work with Shane!
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