All About Rare Carat

Checking Your Order Status on Rare Carat




Want to know what’s happening with your order? See below to learn how to check an order’s status.

You can find tracking information in your order details. If your tracking information is taking a while to update, know this is normal. Simply check back later for the most accurate delivery information.

On this page:

Checking your order status if you have an account

If you have a Rare Carat account, simply follow these steps to check an order’s status:

  1. Sign in to your Rare Carat account
  2. Select “My Stuff” and click “My Orders” from the navigation menu, or navigate to this link to access your order information page
  3. Once the page opens, simply find the order you are looking to check to see its current status

Picture of where to find order details

Checking your order status if you don’t have an account

If you placed an order as a guest, you can still check an order’s status by: Selecting “My Stuff” and click “My Orders” from the navigation menu, or navigate to this link to access your order information page

If your order has shipped, you can track it through the shipping carrier’s website.

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Rare Carat
Rare Carat
Rare Carat is a full-service fine jewelry brand and direct retailer with the largest collection of IGI, GIA and GCAL certified diamonds online. Explore our collection of 2,600,000+ natural and lab-grown diamonds, along with engagement rings, wedding bands and fine jewelry, all sold, inspected and shipped by Rare Carat as the merchant of record. After you order, our New York team inspects every diamond under a microscope, and each purchase comes with 30-day returns, free resizing and a lifetime manufacturing warranty. Rare Carat is rated 5 out of 5 stars on both Google and Trustpilot, with more than 9,000 verified five-star reviews, making it America's highest-rated jewelry brand on Trustpilot. Our gemologists are available to help with anything you need, from choosing a diamond with our Rare Carat Ideal cut tools to reviewing a stone in 360-degree HD video. Beyond loose diamonds, we offer 2,300+ ring styles, including the Christian Siriano jewelry collections, plus fancy color diamonds and natural gemstones such as sapphires and rubies, with flexible financing through Affirm, Klarna, Afterpay, PayPal Pay Later and Katapult.